Industries
WISMO tickets and returns, on autopilot.
Order-status replies, return approvals, and Q4 ticket spikes eat CX headcount that should be handling the exceptions, not the repeats.
Book a discovery callWhat this costs you today
What your current ticket volume is costing you, before anything's automated.
ROI calculator
E-commerce
e.g. returns processing and order-status replies
Current monthly cost
$5,716
~65% automatable = $3,715/mo saved
At that rate, a $3,000 sprint pays back in ~3.5 weeks.
Objections, answered
You're in Delhi — how does offshore/timezone work when Q4 ticket volume spikes overnight?
Evening IST overlaps US East Coast mornings, and UK overlaps most of the afternoon and evening — the system itself runs 24/7 regardless of when we're online, and a human-approval gate covers anything customer-facing until the accuracy data earns autonomy.
We tried a chatbot for support and it didn't help — why would this be different?
Most support chatbots fail because they're handed the whole inbox with no scope. We start with one process — WISMO replies or return approvals, not both — price it before writing code, and keep a human in the loop until the deflection rate earns more autonomy.
Why not just have support agents use ChatGPT directly?
You can, for one-off replies. What you can't get from a chat window is a system that reads your order data, applies your return policy consistently, and logs every decision with a rollback path — that's the difference between a copy-paste aid and a deployed agent.
Other industries
Ready to see what this would look like for e-commerce?
Book a discovery call