Industries
WISMO tickets and returns, on autopilot.
Order-status replies, return approvals, and Q4 ticket spikes eat CX headcount that should be handling the exceptions, not the repeats.
Book a discovery callWhat this costs you today
What your current ticket volume is costing you, before anything's automated.
ROI calculator
E-commerce
e.g. returns processing and order-status replies
Current monthly cost
$5,716
~65% automatable = $3,715/mo saved
At that rate, a $3,000 sprint pays back in ~3.5 weeks.
Objections, answered
You're in Delhi — how does offshore/timezone work?
Evening IST overlaps US East Coast mornings, and UK overlaps most of the afternoon and evening — timezone has not been a blocker for clients so far. Nothing here is outsourced further; the same small team that scopes the work builds it.
We tried AI and it didn't work — why would this be different?
Most failed AI projects fail on scope, not model quality: a vague goal handed to a general-purpose tool with no human-approval gate and no monitoring. We scope one process, price it before writing code, and keep a human in the loop until the accuracy data earns autonomy.
Why not just use ChatGPT directly?
You can, for one-off tasks. What you can't easily get from a chat window is a monitored system that runs on your own data, on a schedule, with error handling, retries, and a rollback path — that's the difference between a demo and a deployed system.
Ready to see what this would look like for e-commerce?
Book a discovery call